Staff Technical Program Manager - Government Authorizations

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

Role

We are looking for a Staff Technical Program Manager - Government Authorizations to join our team. Although the role can be remote within the US, there is a preference for someone to work in a hybrid environment from the San Jose, CA office. This role reports to the Director, Technology, Risk & Compliance within the Exposure Management and Security Operations department.

Zscaler is seeking an experienced Staff Technical Program Manager - Government Authorizations to own the end-to-end execution of authorizations and continuous monitoring activities across the FedRAMP and DoD programs. This role operates with an ownership mindset, accomplishing tasks with a dedicated focus against clear priorities, and driving cross-functional execution from onboarding through authorization and ongoing sustainment.

What you’ll do (Role Expectations)

Own the authorization activities (SSPs, POA&Ms, SARs) across all impact levels

Facilitate audit interviews, evidence collection and remediation activities

Evaluate and adjust authorization strategy based on evolving certification programs (FedRAMP 20x), requirements and technology

Support continuous monitoring activities (incident response/reporting, access reviews, vulnerability scan analysis, change reviews) and drive continuous improvements based on lessons learned in partnership with Compliance Engineering and Compliance Architecture

Advise relevant stakeholders on the current and future risks to authorization activities

Serve as the primary interface with government stakeholders and 3PAO to en