Scrum Master

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About Telco Team:

Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.

Our Key Offerings are divided into 5 broad categories as follows:

• Entertainment

• Digital Platforms

• CVM Solutions

• Enterprise Services

• Financial Platforms

One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.

Role Overview:

We are seeking a Scrum Master with a strong mathematical and analytical foundation who

treats Agile as a designed system, not a set of rituals.

This role requires someone who can quantify execution, model uncertainty, and optimize

delivery, while maintaining discipline, clarity, and operational rigor across teams.

You will design and continuously refine Agile ceremonies using equations, metrics, and

feedback loops, ensuring consistent execution under pressure and predictable outcomes.

Key Responsibilities

1. Quantitative Agile Design

● Translate Agile workflows into formal models using mathematics and systems

thinking.

● Formulate equations for:

● Sprint capacity and commitment accuracy

● Velocity stability and variance

● Lead time, cycle time, and throughput distributions

● WIP limits and bottleneck identification

● Apply concepts from probability, statistics, queuing theory, or control systems to

improve delivery predictability.

● Convert Agile ceremonies into measurable, optimizable processes:

● Sprint Planning → capacity optimization problem

● Daily Standups → signal-to-noise maximization

● Retrospectives → feedback convergence and variance reduction

2. Ceremony Ownership & Precision

● Run all Scrum ceremonies with clear intent, strict time-boxing, and measurable

outcomes.

● Eliminate performative or redundant discussions.

● Ensure every ceremony results in decisions, actions, or corrections, not just

alignment.

● Maintain and enforce working agreements consistently.

3. Execution Control & Delivery Assurance

● Act as the single point of accountability for sprint execution health.

● Detect delivery risks early using leading indicators, not intuition.

● Drive fast resolution of blockers through structured escalation.

● Protect team focus by preventing scope leakage and priority churn.

4. Team Discipline & Operating Standards

● Estab